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Home About our Answering Service

Founded in 1995 by Ellen Rose Fagan, Fagan Answering Service is a privately owned and operated company providing 24 hour telephone answering services to both the local Texas Crossroads area and nationwide.

Over the years, Fagan has always been driven by a Mission to offer old fashion quality customer service while developing remarkable virtual office solutions that exceed their clients expectations, this has always allowed them to succeed while other telephone answering services have come and gone over the years.

Today the answering service is led by Ellen Rose Fagan, Owner/President; Ellen’s daughter, Ann Fagan Riley as Vice-President, Susan Allums, Manager and Cindy Budaus, Assistant Manager. They offer virtual office assistants services to a variety of industries including medical, commercial, home health agencies, veterinaries, funeral homes, oilfield companies, attorneys, and compressor companies just to name a few.

The local USA-based assistants are professionally trained and are consistently monitored to deliver a world-class customer service experience during every interaction. The combined years of experience of the staff totals over 200 years in the answering service industry.

Fagan Answering Service is more than a telephone answering service provider. It is a company committed to a Vision focused on Value, Quality, Integrity, Commitment and Excellence.

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